Store policies
Returns & refunds
Last updated September 11, 2026. Our merchandise is produced specifically for each order.
Damaged, defective, or incorrect items
If an item arrives damaged, misprinted, defective, or different from what you ordered, contact us within 30 days of delivery. Include the order reference, a description of the problem, and clear photos. After review, we will arrange a replacement or refund when appropriate.
Size and preference changes
Because products are made to order, we generally cannot accept returns or exchanges for selecting the wrong size, changing your mind, or personal preference. Review the product details and selected variant carefully before checkout. This does not limit rights that cannot be waived under applicable law.
Cancellations
Orders move into production quickly. We can only attempt a cancellation before production begins, and cancellation is not guaranteed. Contact us immediately if you need help.
Refund timing
Approved refunds are returned to the original payment method. Banks and card issuers may need additional time to post the credit.